Shipping Policy
Each seller ships independently, shipping is calculated per seller:
ALL PACKAGES SHIPPED VIA FEDEX
$35 for 2-Day Shipping NO LAG
$60 for Overnight Shipping LAG included
$10 Shipping per botanicals auction win
If you purchase from more than one seller, you’ll see separate shipping charges for each.
If you are not able to immediately receive your order, hold at the closest post office is the best shipping option. If using Hold For Pickup, please include a phone number and email in your shipping notes.
If your area’s temperatures are below 40°F and above 90°F, your order will be shipped and held at your local FedEx facility via “Hold For Pickup” unless you stated otherwise. You will be notified when your order is shipped and where it will be held at. Please ensure the name on the order matches the name on the ID of the person who will be picking it up.
OVERNIGHT shipments come with our 100% Live Arrival Guarantee. This means if there are any issues that are out of your control with your order upon arrival, we will offer a refund or replacement. If your isopods are dead on arrival please message us within 1 hour of receiving them with a picture of the isopods and the container they came in.
Live Arrival Guarantee is voided if the following occurs: 2 day shipping selected, incorrect shipping address, shipment not received on the first delivery attempt, declining on Hold For Pickup when temperatures are below 40 degrees or above 90 degrees, or no message is sent with photo proof within 1 hour.
secswyvern –
Absolutely perfect!
I won an auction on a mystery box. The seller reached out to me wondering what species I had so they could put something special together. Shipping was amazing and everyone arrived happy and healthy. So much fun! I will definitely be on the look out for more!
Alex h –
Just amazing
I recently received some ember bees from them and the shipping what amazing as per usual and the isos were Happy healthy and very fast! Second time I've snagged something from them and I will be going back for thirds!
kittensforever71 –
Fantastic seller!
I won some shiny spider beetles in an auction and needed the shipping delayed, they worked with me and shipped them when I was able to safely receive them. The beetles, plus some Agabiformius lentus isopods I added to my order, arrived very well packed, with no DOAs and with a good overcount. I would absolutely buy from them again, and likely will given they often have unique and interesting offerings up for auction.
Beck_B –
Amazing!
I got some Dwarf Gators off an auction which is one of my dream species! They arrived super well packaged with cold packs. I was worried about them arriving dead because I chose 2-day shipping and it ended up being hotter in my area than anticipated. However, they all arrived and happy! This could not have been a better experience! Thank you!