Shipping Policy
Isopods and Springtails only shipped FedEX, 3D prints and botanicals may be shipped FedEx or UPS determined by seller. LAG (Live Arrival Guarantee) only with hold at hub for pickup when temperatures are above 85°F or below 45°F. This is to ensure the safety of your Isopods. We always pack with Cryos/Heatpacks/Gel Packs when necessary.
Each seller ships independently, shipping is calculated per seller:
$35 for 2-Day Shipping
$60 for Overnight Shipping
$10 Shipping per 3D prints or botanicals auction win
If you purchase from more than one seller, you’ll see separate shipping charges for each.
For all orders that have been paid by 11:00 pm on Sunday, we normally ship Monday - Tuesday (sometimes Wednesday) to avoid any shipments being held over weekend. If orders are not paid by 11:00 pm on Sunday, they will ship the following week unless other arrangements are made through direct communication.
If you are not able to immediately receive your order, hold at the closest hub is the best shipping option. If using Hold For Pickup, please include a phone number and email in your shipping notes.
If your area’s temperatures are below 45°F and above 85°F, your order will be shipped and held at your local FedEx facility via “Hold For Pickup” unless you stated otherwise. If temperatures are below 40°F or above 90°F shipment will be held until temperatures raise above 40°F or fall below 90°F. You will be notified when your order is shipped. Please ensure the name on the order matches the name on the ID of the person who will be picking it up.
Refund Policy
No Returns or Refunds
Live Arrival Guarantee is voided if the following occurs: incorrect shipping address, shipment not received on the first delivery attempt, declining on Hold For Pickup, or no message is sent with photo proof within 2 hours of pickup from hub or 1 hour of delivery to home address.
Vendor Biography
We are a husband and wife business located in Central Kentucky. What started with a project for a vampire crab paludarium has grown into much much more. Before we got our vampire crabs we did a lot of research focused on bioactive setups to help with the overall cleanliness and health of the environment.
Little did we know that dwarf white isopods and tropical springtails were the beginning of something else entirely. What started as a bioactive cleanup crew led to the discovery of the famous “Rubber Ducky” isopods and a rabbit hole we are still navigating! We now have almost 90 species of isopods with a healthy thirst for more!
As our collections have grown so have their numbers. Combined with the many clippings of plants from our paludarium that have turned into a considerable plant hobby as well, and a love for 3D printing, we decided it was time to share our passion with others! We are now in the process of our go live and look forward to sharing our passion with like minded individuals.
We look forward to sharing our isopods, plants, 3D prints and whatever else comes our way with this community along with any and all knowledge we have gained. If you have any questions, suggestions, or just want to chat feel free to reach out anytime and we will gladly get back to you as soon as possible.
Thank you,
Sarah and Burl