Shipping Policy
Each seller ships independently, shipping is calculated per seller:
$35 for 2-Day Shipping
$60 for Overnight Shipping
$10 Shipping per botanicals auction win
If you purchase from more than one seller, you’ll see separate shipping charges for each.
If you are not able to immediately receive your order, hold at the closest post office is the best shipping option. If using Hold For Pickup, please include a phone number and email in your shipping notes.
If your area’s temperatures are below 40°F and above 90°F, your order will be shipped and held at your local FedEx facility via “Hold For Pickup” unless you stated otherwise. You will be notified when your order is shipped and where it will be held at. Please ensure the name on the order matches the name on the ID of the person who will be picking it up.
Refund Policy
Every shipment we send comes with our 100% Live Arrival Guarantee. This means if there are any issues that are out of your control with your order upon arrival, we will offer a refund or replacement. If your isopods are dead on arrival please message us within 2 hours of receiving them with a picture of the isopods and the container they came in.
Live Arrival Guarantee is voided if the following occurs: incorrect shipping address, shipment not received on the first delivery attempt, declining on Hold For Pickup when temperatures are below 40 degrees or above 90 degrees, or no message is sent with photo proof within 2 hours.
scriswell9152 –
Golden Ticket
Totally impressive! Everyone arriving alive & full of energy, no DOA’s, totally impressed! Talk about speedy shipping. Great packaging! Thank you!😊
kmloret72 –
Halloween food dishes
Absolutely love the Halloween dishes! Dishes were as described and perfect for the season! Nice size for larger colonies and millipedes. Fast shipping. A+
annapatton –
Awesome isopods
Just unboxed three different types of isopods into their new homes. They were all packaged well and shipped quickly. I have a very happy 14 yo daughter watching her isopods actively exploring their new environment. Will definitely order from this vendor again. Thank you!
Nature'sJems –
Looks great
I've gotten 3 packages from them. No complaints on any. My plants look great and so do my little pods and beetles
riovaldez0 –
Fern sticks
Once again the man Ken G came through like always his fern sticks are the best in the hobby im always super satisfied when ordering from Ken. Thank you again my friend!!